Order Processing

• All orders are processed within 2–3 business days (excluding weekends and holidays).

• Orders placed after 12 PM (EST) will be processed the next business day.

• You’ll receive a confirmation email with tracking details once your order has shipped.

Shipping Rates & Delivery Estimates

• Standard Shipping (U.S.): 5–7 business days

• Shipping charges will be calculated and displayed at checkout.

Order Tracking

Once your order is shipped, you’ll receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.

Delays

While we do our best to ensure timely delivery, factors such as weather, carrier delays, or customs processing may occasionally extend shipping times. We appreciate your patience and understanding.

Damaged or Lost Packages

• If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging.

• If your package is lost in transit, we’ll work with the carrier to resolve the issue. Replacement or refund decisions will be made on a case-by-case basis.

Contact Us

For shipping questions, please reach out to our support team:
📧 info@dearemery.com
📞 (855) 332-7363